How to remove yourself from TransUnion UK Marketing Services (ex-Callcredit)

Open TransUnion UK Marketing Services (ex-Callcredit)’s opt-out page →Opens on their site. Come back here for the steps.

Holder
TransUnion International UK Ltd (03961870), One Park Lane, Leeds LS3 1EP
How you come off
Erasure request by emailyou send it, we time it
They may ask for
Nothing beyond the name and address they already hold.
Legal deadline
30 days · UK GDPR Art.17 (erasure) and Art.21 (objection to direct marketing - absolute right)
Re-lists
No — once it is off, it stays off.
Time it takes
About ten minutesthey usually act within 30 days
Last verified
7 September 2026
Difficulty
Medium

How to get removed

  1. Send a UK GDPR Art. 17 erasure request to ukconsumer@transunion.com. We write it for you, ready to send — it goes from your own address, so their reply comes straight to you.
  2. Typically 30 days to take effect. The legal deadline is 30 days either way - we count it and tell you the day it lapses.
  3. permanent suppression list retains name/address/DOB to suppress future data

Holds open register name/address/DOB, CAMEO segments, homemover/property data.

This one does not re-acquire, so a completed removal holds. Most do not: the holders that buy public records re-buy them about every four months, which is why the rest of this register is re-checked rather than ticked off.

Opt-out processes change. If a step no longer matches what you see, tell us and we’ll update it.