Community rules
How to write in without giving yourself away
This is a place to ask about breaches, removals and brokers, and to tell each other what actually worked. Six rules, all of them pointing the same direction: nothing that gets published should make you, or anybody else, easier to find.
How this works
There is no comment box, and there will not be one. You reply to an article by email, at support@nullivo.com, and a person reads it.
We publish some of those replies underneath the article. Nothing goes up without you saying yes — we ask in the reply we send back, we do not treat writing in as permission. What appears carries a nickname you choose, never your name, and we take out anything that would identify you. If a reply cannot be published without a personal detail in it, it does not get published.
Why not comments: hosted comment platforms load third-party tracking into the page, which on a privacy site contradicts the product; and running our own would mean holding personal data about people who are not even customers. Neither is worth it for something email does better.
The rules
Post under a nickname, never your real name
Pick a name that is not yours and not anybody else’s. We will never show your email address, and you should not put your real name in a post either — including in a sign-off. This is a site about reducing what is findable about you; a public post carrying your real name works directly against the reason you are here.
No personal details. Yours or anybody else's
No full postcodes, street addresses, phone numbers, email addresses, dates of birth, National Insurance or social security numbers, card or account numbers, or ID document numbers. Not in a post, not in a screenshot, not as an example. If you need to describe your situation, an outward postcode (SW1A, never SW1A 1AA) and a rough area is always enough — it is the same standard we hold ourselves to on your removal profile.
Never post somebody else's information
Not a family member’s, not an employee of a company you are angry with, not a stranger’s. Naming a person alongside details that identify them is the exact harm this product exists to reverse, and it is the one rule where a first offence can end an account rather than earn a warning.
Name companies freely. Accuse them carefully
You are welcome to say that a data broker ignored you, took four months, or sent you a form that does not work — that is exactly the kind of report this place is for, and we would rather hear it than not. State what happened to you and when. What we will remove is an accusation of crime or fraud presented as fact, because that exposes you and us to a claim neither of us needs.
No leaked data, ever
Do not paste, link to, or offer breached data, credential dumps, or stealer logs. Not to prove a point, not to help somebody check something. There are places for that and this is emphatically not one. Posts doing this are removed without warning and the account goes.
No selling, no referral links, no SEO
Including for services that compete with ours — this is not protectionism, it is that a board full of affiliate links is worthless to read. Recommending a tool you actually use, with no link and no stake, is fine and welcome.
What happens when a post breaks them
Some of this is automatic and some of it is a person reading. We would rather tell you which is which than let you guess.
- Checked before it appears. Every post is scanned for the formats in rule 02 — postcodes, phone numbers, card numbers and the rest. This is a pattern match, not a judgement, and it runs in a moment.
- Clearly dangerous details are refused outright. A card number, a National Insurance number or a bank account number is never stored in a post at all. You get told what to take out and your draft comes back to you.
- Anything borderline is held for a person to read. It does not appear publicly in the meantime. You are told it is held and why, rather than watching your post silently vanish.
- Repeated or deliberate breaches end the account. Rules 03 and 05 can do that on a single post. Everything else gets a warning first.
What we hold, and for how long
A reply is personal data about you, and we treat it as such. Your email sits in our support inbox like any other message. What goes on the article is only the text you agreed to publish and the nickname you picked — your address is never shown against it, and never stored alongside it. Ask us to take a published reply down at any time and it goes, no explanation needed.
If you believe a post is about you, or exposes you, write to privacy@nullivo.com and we will act on it ahead of anything else in the queue. You do not need an account to ask, and you do not need to explain yourself at length.
You do not need a Nullivo account to write in, and you do not need to be a customer. Replying by email means the one thing a comment box never manages: the person who wrote it decides whether it is published at all.