How to remove yourself from Telephone Preference Service
The Telephone Preference Service is the UK's official do-not-call register. Once registered, live sales calls to your number become unlawful under UK law.
Open Telephone Preference Service’s opt-out page →Opens on their site. Come back here for the steps.
- Holder
- TPSL under contract to the ICO
- How you come off
- Online formyou submit it
- They may ask for
- Nothing beyond the name and address they already hold.
- Legal deadline
- 30 days · UK GDPR Art.17 (erasure) and Art.21 (objection to direct marketing - absolute right)
- Re-lists
- No — once it is off, it stays off.
- Time it takes
- 5 minutesthey usually act within 28 days
- Last verified
- 7 September 2026
- Difficulty
- Easy
What Telephone Preference Service holds about you
- Phone number (as a cold-call target)
How to get removed
- Register your phone numbers at tpsonline.org.uk - it is free and takes a minute.
- After 28 days it is unlawful for UK companies to cold-call you.
- It does not stop overseas or criminal callers, so treat it as a floor rather than a fix.
PECR reg.26 - statutory, enforceable by the ICO. Register every number the user gave us.
Why you come back
This one does not re-acquire, so a completed removal holds. Most do not: the holders that buy public records re-buy them about every four months, which is why the rest of this register is re-checked rather than ticked off.
Opt-out processes change. If a step no longer matches what you see, tell us and we’ll update it.