Was your data in the Swvl breach?

2020 · swvl.com4,195,918 accountsSeverity 10 / 10 — critical, because payment or bank details and passwords leaked

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Swvl (swvl.com) suffered a data breach in 2020 that exposed around 4,195,918 accounts. If you had an account, some of your personal data may be circulating in leaked databases. The fastest way to know is to check your own email — free, in about 30 seconds, no password required.

What happened

In June 2020, the Egyptian bus operator Swvl suffered a data breach which impacted over 4 million members of the service. The exposed data included names, email addresses, phone numbers, profile photos, partial credit card data (type and last 4 digits) and passwords stored as bcrypt hashes, all of which was subsequently shared extensively throughout online hacking communities. The data was provided to HIBP by breachbase.pw.

Breach record from Have I Been Pwned, CC BY 4.0. Risk analysis by Nullivo.

What was exposed, and why it matters

Not all breaches carry the same risk — what matters is which fields leaked. Here is what the Swvl breach exposed and what each item actually enables:

Payment or bank details
weight 10 / 10
Direct financial fraud, plus convincing scam calls that quote your real card or account details to establish trust.
Passwords
weight 10 / 10
Attackers replay leaked passwords across other sites (“credential stuffing”). Because most people reuse passwords, one leak often unlocks email, shopping and banking accounts elsewhere.
Phone numbers
weight 7 / 10
Enables SIM-swap attacks (hijacking your number to intercept SMS codes), smishing, and voice scams that appear to come from your bank.
Names and usernames
weight 4 / 10
Links this leak to your other accounts — a reused username lets anyone build a profile of you across platforms.
Email addresses
weight 3 / 10
Puts you on spam and phishing lists, and confirms to attackers that you hold an account with this service — which makes impersonation emails more believable.

Also listed in this breach: Email addresses, Names, Partial credit card data, Passwords, Phone numbers, Profile photos.

What to do if you were affected

These steps are ordered for this specific breach — the most urgent action given what leaked comes first.

  1. Payment or bank details
    Contact your bank, ask them to monitor or reissue the card, and check statements for small “test” transactions.
  2. Passwords
    Change this password everywhere you have reused it, starting with your email account — whoever controls your email can reset everything else.
  3. Phone numbers
    Move two-factor authentication off SMS to an authenticator app or passkey, and add a port-out PIN with your mobile provider.
  4. Names and usernames
    Search your usual username to see what else it exposes, and use distinct handles for sensitive accounts.
  5. Email addresses
    Treat any message referencing this service with suspicion, and never act on links in unexpected emails.
  6. Confirm you were actually in it
    Run a free scan before you spend time on the steps above.

How urgent is this now?

This breach is over 6 years old. Old credentials still cause harm — leaked passwords from a decade ago are still tried against new accounts every day.

Passwords are the reason breach age matters less than people expect. Leaked credentials are compiled into wordlists that get tried against new services for years afterwards, so a password exposed here is unsafe to use anywhere, ever again.

Remember: a breach can’t be “un-leaked” — once a database is out, it exists in countless copies. The goal is to make the leaked data useless: change what can be changed, lock down what can’t, and remove what has been republished.

Frequently asked questions

What data was exposed in the Swvl breach?

The Swvl breach exposed payment or bank details, passwords, phone numbers, names and usernames, email addresses. Direct financial fraud, plus convincing scam calls that quote your real card or account details to establish trust.

How many people were affected by the Swvl breach?

Around 4,195,918 accounts were exposed, making it a large breach.

What should I do if I had a Swvl account?

Contact your bank, ask them to monitor or reissue the card, and check statements for small “test” transactions. You can check whether your own email appears in this breach with a free Nullivo scan — no password required.

Breaches that exposed similar data

If the Swvl breach affected you, these breaches exposed comparable information — worth checking too, since leaked datasets are routinely combined.

See all breaches we cover →