Was your data in the Neteller breach?
Check whether your email address was in it
Check my exposureFree. No password — we email you a six-digit code. This breach and every other one your address appears in.
Neteller (neteller.com) suffered a data breach in 2010 that exposed around 3,619,948 accounts. If you had an account, some of your personal data may be circulating in leaked databases. The fastest way to know is to check your own email — free, in about 30 seconds, no password required.
What happened
In May 2010, the e-wallet service known as Neteller suffered a data breach which exposed over 3.6M customers. The breach was not discovered until October 2015 and included names, email addresses, home addresses and account balances.
Breach record from Have I Been Pwned, CC BY 4.0. Risk analysis by Nullivo.
What was exposed, and why it matters
Not all breaches carry the same risk — what matters is which fields leaked. Here is what the Neteller breach exposed and what each item actually enables:
Also listed in this breach: Account balances, Dates of birth, Email addresses, Genders, IP addresses, Names, Phone numbers, Physical addresses, Security questions and answers, Website activity.
What to do if you were affected
These steps are ordered for this specific breach — the most urgent action given what leaked comes first.
- Home addresses
Get your address removed from data brokers — they re-list roughly every four months, so this needs repeating. - Security questions and answers
Change the answers on every account using them, and treat the answers as passwords (random strings stored in a password manager). - Dates of birth
Never confirm your date of birth to an inbound caller — hang up and dial the organisation back on a published number. - Phone numbers
Move two-factor authentication off SMS to an authenticator app or passkey, and add a port-out PIN with your mobile provider. - Names and usernames
Search your usual username to see what else it exposes, and use distinct handles for sensitive accounts. - Confirm you were actually in it
Run a free scan before you spend time on the steps above.
This breach put your details on data-broker sites
Because Neteller exposed home addresses, this is one of the breaches that feeds people-search and data-broker sites. Those sites scrape leaked databases, combine them with public records, and republish the result as a searchable profile — which is how a single breach turns into a permanent public listing. Removal works, but brokers typically re-list within about four months, so it has to be repeated.
See our broker-by-broker removal guides →
How urgent is this now?
This breach is over 16 years old. Old credentials still cause harm — leaked passwords from a decade ago are still tried against new accounts every day.
Remember: a breach can’t be “un-leaked” — once a database is out, it exists in countless copies. The goal is to make the leaked data useless: change what can be changed, lock down what can’t, and remove what has been republished.
Frequently asked questions
What data was exposed in the Neteller breach?
The Neteller breach exposed home addresses, security questions and answers, dates of birth, phone numbers, names and usernames, email addresses, ip addresses. Home addresses feed people-search and data-broker sites, which republish them publicly. They also make phishing far more convincing and, in the worst cases, enable real-world harassment.
How many people were affected by the Neteller breach?
Around 3,619,948 accounts were exposed, making it a large breach.
What should I do if I had a Neteller account?
Get your address removed from data brokers — they re-list roughly every four months, so this needs repeating. You can check whether your own email appears in this breach with a free Nullivo scan — no password required.
Breaches that exposed similar data
If the Neteller breach affected you, these breaches exposed comparable information — worth checking too, since leaked datasets are routinely combined.