Data breaches → CloudPets
Was your data in the CloudPets breach?
2017 · cloudpets.com · ~583,503 accounts exposedCritical severity · 10/10
CloudPets (cloudpets.com) suffered a data breach in 2017 that exposed around 583,503 accounts. If you had an account, some of your personal data may be circulating in leaked databases. The fastest way to know is to check your own email — free, in about 30 seconds, no password required.
What happened
In January, the maker of teddy bears that record children's voices and sends them to family and friends via the internet CloudPets left their database publicly exposed and it was subsequently downloaded by external parties (the data was also subject to 3 different ransom demands). 583k records were provided to HIBP via a data trader and included email addresses and bcrypt hashes, but the full extent of user data exposed by the system was over 821k records and also included children's names and references to portrait photos and voice recordings.
Breach details sourced from Have I Been Pwned, the industry-standard breach database. Risk analysis by Nullivo.
What was exposed, and why it matters
Not all breaches carry the same risk — what matters is which fields leaked. Here is what the CloudPets breach exposed and what each item actually enables:
Attackers replay leaked passwords across other sites (“credential stuffing”). Because most people reuse passwords, one leak often unlocks email, shopping and banking accounts elsewhere.
Links this leak to your other accounts — a reused username lets anyone build a profile of you across platforms.
Puts you on spam and phishing lists, and confirms to attackers that you hold an account with this service — which makes impersonation emails more believable.
What to do if you were affected
These steps are ordered for this specific breach — the most urgent action given what leaked comes first.
- Passwords: Change this password everywhere you have reused it, starting with your email account — whoever controls your email can reset everything else.
- Names and usernames: Search your usual username to see what else it exposes, and use distinct handles for sensitive accounts.
- Email addresses: Treat any message referencing this service with suspicion, and never act on links in unexpected emails.
- Check whether your own email appears in this breach — run a free scan to confirm before you spend time on the steps above.
How urgent is this now?
This breach is over 9 years old. Old credentials still cause harm — leaked passwords from a decade ago are still tried against new accounts every day.
Passwords are the reason breach age matters less than people expect. Leaked credentials are compiled into wordlists that get tried against new services for years afterwards, so a password exposed here is unsafe to use anywhere, ever again.
Remember: a breach can't be "un-leaked" — once a database is out, it exists in countless copies. The goal is to make the leaked data useless: change what can be changed, lock down what can't, and remove what has been republished.
Frequently asked questions
What data was exposed in the CloudPets breach?
The CloudPets breach exposed passwords, names and usernames, email addresses. Attackers replay leaked passwords across other sites (“credential stuffing”). Because most people reuse passwords, one leak often unlocks email, shopping and banking accounts elsewhere.
How many people were affected by the CloudPets breach?
Around 583,503 accounts were exposed, making it a mid-sized breach.
What should I do if I had a CloudPets account?
Change this password everywhere you have reused it, starting with your email account — whoever controls your email can reset everything else. You can check whether your own email appears in this breach with a free Nullivo scan — no password required.
Breaches that exposed similar data
If the CloudPets breach affected you, these breaches exposed comparable information — worth checking too, since leaked datasets are routinely combined.
- Was your data in the Upstox breach? (2021, ~111,002 accounts)
- Was your data in the Coachella breach? (2017, ~599,802 accounts)
- Was your data in the Reincubate breach? (2017, ~616,146 accounts)
- Was your data in the DaFont breach? (2017, ~637,340 accounts)
- Was your data in the Coinmama breach? (2017, ~478,824 accounts)
- Was your data in the MALL.cz breach? (2017, ~735,405 accounts)